1. Have your information ready.
Have your COMDATA card and your TripleBoost Account number handy (If you don’t have your TripleBoost Account number, you can find it by logging into EARN’s client portal).
Call 1-888-265-8228 on the sticker on the front of the card.
a. When asked to enter your employee number, you should enter your TripleBoost Account number.
b. Create your own 5-digit access code. Please write it down on a piece of paper and keep it safe. You will need it every time you contact COMDATA with questions.
c. Create your own 4-digit PIN. Write it down on a piece of paper and keep it safe. You will be required to provide this PIN number every time you contact COMDATA.
Note: This PIN cannot be used at the ATM to withdraw cash.
d. When prompted, enter the expiration date on the front of your card.
e. Enter the 3-digit card verification code located on the back of your card beside the signature panel.